Easy Access To Your Government

The following list of toll-free numbers is provided for your convenience in contacting key state government offices for information or assistance.

STATE SENATE � 1-800-342-9860� Status of bills during the legislative session. It is helpful if you supply the number of the bill. 9 a.m. - 5 p.m., weekdays. www.senate.state.ny.us.

DRUG ABUSE � 1-800-522-5353 � Information about drug abuse and assistance or confidential referrals. 8 a.m. - 12 a.m., weekdays. www.oasas.state.ny.us.

VETERANS � 1-888-VETSNYS � Information on state and federal veterans benefits as well as county telephone numbers for assistance. 9 a.m. - 5 p.m.* www.veterans.state.ny.us

EPIC (ELDERLY PHARMACEUTICAL INSURANCE COVERAGE) �
1-800-332-3742 � Information about the state prescription drug program for senior citizens and assistance in obtaining and filling out forms. 8:30 a.m. - 5 p.m., weekdays. www.health.state.ny.us/nysdoh/epic/faq.htm.

BANKING � 1-877-226-5697� For consumer complaints and information concerning state financial institutions, such as savings banks, commercial banks or credit unions. 9 a.m. - 5 p.m., weekdays. www.banking.state.ny.us

TOURIST INFORMATION � 1-800-225-5697 � For travel information in New York, information on "I Love NY" tour packages and travel and ski guides. 8:30 a.m. - 5 p.m., weekdays.* www.iloveny.state.ny.us

CONSUMER PROTECTION � 1-800-697-1220 � Information on reducing telemarketing calls (Do Not Call Registry) and junk mail, and how to file a complaint with the Consumer Protection Board. 9 a.m. - 5 p.m., weekdays. www.consumer.state.ny.us

SENIOR CITIZENS � 1-800-342-9871 � Assistance from the State Office for the Aging for senior citizens with any problem.
8 a.m. - 4 p.m., weekdays. www.aging.state.ny.us

PUBLIC SERVICE COMMISSION HELP LINE � 1-800-342-3377 � For questions about service. 10 a.m. - 4 p.m., weekdays. www.dps.state.ny.us

Emergency PSC - 1-800-342-3355 � To meet the emergency needs of residential consumers without gas or electric service. 7 :30 a.m. - 7 p.m., weekdays.*

DOMESTIC VIOLENCE � 1-800-942-6906 � Provides crisis intervention and counseling referrals and information for victims of domestic violence. 24 hours, Sun. - Sat. www.opdv.state.ny.us

TAXPAYER ASSISTANCE � 1-800-CALL TAX � Assistance to taxpayers on questions about state taxes, including information on goods that are subject to sales tax. 8:30 a.m. - 4:30 p.m., weekdays.* www.tax.state.ny.us

INSURANCE � 1-800-342-3736 � Assistance from the State Insurance Dept. on all types of insurance questions. 9 a.m. - 5 p.m., weekdays.* www.ins.state.ny.us

CHILD ABUSE � 1-800-342-3720 � To report cases of child abuse or neglect. 24 hours, Sun. - Sat. www.ocfs.state.ny.us

*Voice mail system

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